Vendor Listing T&Cs for Soove Gifts Shop Ecommerce Platform

This page outlines the terms and conditions for listing your company as a vendor on the Soove Gifts Shop Ecommerce Platform. By checking the checkbox during registration, you agree to the following terms:


This agreement is made on the date of registration between Soove Gifts, a company registered in Kenya, operating as Soove Gift Shop, pursuant to the Registration of Business Act and related regulations and yourselves (herein referred to as the vendor)

Agreement Terms:

By checking the checkbox, you acknowledge and agree to the following terms:

The vendor will provide accurate and current information about their products and services for listing on the Soove Gifts Shop Ecommerce Platform.

The vendor will supply high-quality product images, detailed descriptions, pricing, and any other relevant information required for product listings, adhering to the following guidelines: a. Title: Maximum 200 characters, capitalize the first letter of each word.
b. Images: Dimensions of 500 x 500 or 1,000 x 1,000 pixels to enhance listing quality.
c. Variations: Include options such as colors, scents, or sizes.
d. Bullet Points: Utilize short, descriptive sentences highlighting key features and benefits.
e. Description: Incorporate keywords to improve listing discoverability.

The vendor will promptly update their vendor dashboard with any changes in product availability, pricing, or other pertinent listing details.

The vendor will adhere to the ecommerce platform’s guidelines and policies for product listings, including but not limited to prohibited items, copyright compliance, and accurate product representation.

After a customer purchases a vendor product through the ecommerce platform, the vendor will dispatch the products to the dispatch location (Soove Gifts Shop) at their expense.

The vendor will promptly replace any damaged, expired, or out-of-stock products.

Soove Gifts Shop will review and approve vendor products before listing them on the website.

Commission and Payment:

a. Soove Gifts Shop will deduct a commission of 15% for each sale made through our E-commerce platform.

b. Payments to the vendor will be processed after deducting the 15% commission upon customer purchase. Payments will be made within 14 days from the date of purchase.

c. The vendor agrees to provide accurate banking information for payment processing through email


a. This agreement commences upon registration and remains valid for an initial term of one year. After the initial term, renewal is possible upon mutual agreement.

b. Either party may terminate this agreement with a one-month written notice.

c. Upon termination, the vendor’s listings will be promptly removed from the platform.


Both parties agree to maintain the confidentiality of any proprietary or sensitive information exchanged during the business relationship.

Governing Law:

This agreement is governed by Kenyan law.

Revised version as of 23rd August 2023Vendor